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Privacy Policy

Solitique values your privacy and acknowledges the importance of safeguarding your personal information. This notification outlines our privacy practices. By accessing the www.solitique.com site, you are indicating your acceptance of the privacy policies outlined in this Privacy Policy. If you do not agree with these terms, please leave this page and refrain from using the website.

ENJOY SECURE SHOPPING

Our online security measures include encryption technology, digital certificates, secure commerce servers, and authentication to safeguard your personal information.

INFORMATION COLLECTION AND USE

We gather and retain any data that you input on our websites or provide to us through other means. This includes instances such as placing an order or signing up for email updates, where we collect personal information to fulfill your requests. This information may consist of your name, address, email, phone number, credit card details, and details about your interests. Opting out of providing certain information may limit your access to certain website features. Additionally, we may also gather and store information about individuals you provide to us, such as when you want to send a gift to a friend by submitting their name and address."You agree and consent to receive all communications at the mobile number provided, even if this mobile number is registered under the DND/NCPR list under TRAI regulations"

We may collect and store non-personally identifiable information automatically when you visit our web pages. This includes data such as the type of web browser you use, your computer's operating system, and your internet service provider's domain name. While most browsers accept cookies automatically, you have the option to disable them. However, we suggest leaving cookies enabled to ensure a better shopping experience. It's worth noting that using third-party utilities to visit websites anonymously may hinder us from providing you with the best shopping experience at www.solitique.com.

We offer an Exchange and Buyback option for all items purchased from Adhara Jewels LLP (referred to as “Adhara” or “Solitique”) with an Indian billing and shipping address.

All personal information that we collect from our customers is used to improve our relevance to you and to improve your shopping experience with us.

We utilize the information provided by you to ensure the delivery of the products and services you have ordered or requested. Furthermore, we may reach out to you (via email or other methods) with offers of products or services that we believe may be of interest to you, or invite you to take part in activities like special surveys. You have the option to stop receiving any non-transactional emails from Solitique at any time by visiting http://www.solitique.com/remove and entering the email address to which the email was initially sent. Additionally, you can unsubscribe from other campaigns you have previously opted to receive by following the instructions provided at the bottom of the specific campaign.

We will only disclose the personal information you provide to us under specific circumstances:
  1. For the purposes you provided it to us.
  2. With your prior consent.
  3. As required by law to protect Solitique or others from harm or loss.
  4. With contracted persons or entities for services related to our website or business activities. If we share your personal information with a third party, we will strive to ensure they protect it in line with our Privacy Policy. Nonetheless, we cannot guarantee how the third party will utilize this information.

At times, we utilize non-personally identifiable, summarized, or aggregated data that we gather to enhance the layout and substance of our website and to better your shopping experience at Solitique. This aggregated information may also be disclosed to third parties for the same purpose.

Your personal information, when provided to Solitique, becomes an asset of the company and may be part of the assets transferred to an acquirer in the event of an acquisition by a third party. Any transferred personal information will continue to be governed by the terms and commitments outlined in this Privacy Policy.

SMS POLICY

Solitique only sends SMS notifications to individuals who have opted in to receive updates or newsletters. Rest assured that we do not disclose subscribers' or customers' information to any third parties as we highly value your privacy.

SECURITY

At Solitique, we are confident in the effectiveness of our established protocols to safeguard the security of personal data shared with us. Our website is specifically configured to encrypt all transmitted information through the utilization of Secure Sockets Layer software.

ACCESS TO CORRECTION

Solitique provides you with the opportunity to access the personal data we have gathered about you and make any necessary corrections to it. To learn more about how to access or edit your personal information, please reach out to our support team at support@solitique.com.

CHILDREN'S PRIVACY

Our website is not intended for children, and Solitique does not offer products for sale to children. We do not intentionally gather information from individuals under the age of eighteen.

PHISHING

Ensuring the security of your personal information is a paramount concern for Platform, given the prevalence of identity theft and phishing. Rest assured that we will never ask for your credit card details or national identification numbers through unsecured or unsolicited emails or phone calls.

Change in policies

Solitique retains the authority to alter the Payment & Shipping policy at its discretion, therefore it is recommended to regularly review the policies. Modifications will be implemented immediately upon being posted on the website: www.solitique.com. In the event of any significant changes to the policies, a notification will be provided alongside the updated policies.

Helpline/ Contact number:

For any additional queries, we shall be happy to assist you. We can be reached at support@solitique.com or at +91 9599112620 between 11am-6pm (Monday to Saturday).

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